KYC/AML

Due to their untraceable nature,  cryptocurrencies are a perfect tool for money laundering and other  illegal activities. To prevent criminals from making use of  cryptocurrencies, the crypto market implements certain rules and  regulations for services to obey.

Our partners aims to protect our customers  from any fraudulent actions and is compliant with all the relevant  industry regulations, such as KYC (Know-Your-Customer) and AML  (Anti-Money-Laundering) procedures.

These regulations ensure the legality of  all the transactions that pass through our service. The users confirm  that they are faithful citizens who don’t break the law.

KYC/AML procedure

KYC/AML procedure our Partners is conducted by an automated risk prevention system. If the system considers a transaction to be suspicious, the money transfer is put on hold and the service requires from a user to confirm his or her identity. This protecction is only in our services Cash Management and CeFi Exchange. DeFi (JulSwap or PancakeSwap no included).

We can’t publish the partners criteria that the system relies upon in order not to tempt people to come around these rules.

We can’t publish the partners criteria that the system relies upon in order not to tempt people to come around these rules.

Our partners handle every KYC case individually. If a transaction is regarded to be suspicious the user gets a pop-up notification while making an exchange with a request to contact compliance team. The user have to provide to our Partners the following information:

• A high-quality scan of any identification document and a selfie with this document;
• Proof-of-residence
• A source of deposited funds

Once our partners receive and check these documents, the funds are sent to the wallet provided by the user.

The KYC/AML procedure is considered failed if the user refuses to disclose his identity or sends false documents. In this case the funds return to the initial address within 24 hours excluding the miner fees.

We choose the best partners to maintain the reputation of a legitimate and trusted service and our partners reserve the right to apply these procedures to any person.

Any information that the authorities need about KYC/AML or about our service partners, please send us an email to: compliance@exohood.com