Terms & Conditions

Exohood Labs, through its focused research in AI, quantum computing, and blockchain, drives the development of Projects like Exania, Ginette and Virtalia. This initiative is committed to shaping a sustainable and inclusive future. Central to this research is our mission of ensuring that artificial general intelligence is developed to benefit and serve humanity comprehensively.

1. Registration and Access

  • Age Restrictions: Our services are not available to individuals under the age of 18, including those under 13, regardless of parental or guardian consent.
  • Account Registration: To register for an account and use our services, you must provide accurate and complete information. Our services are exclusively directed towards governmental institutions, military organizations, academic institutions, research institutions, and large corporations. Our services are not intended for domestic use or personal accounts.

2. Using Our Services

2.1 Content

Users are responsible for the content they provide and must ensure it complies with our usage policies and applicable laws.

2.2 Intellectual Property Rights

We and our affiliates retain all rights, titles, and interests in and to our services. Use of our name and logo must be in accordance with our Brand Guidelines.

3. Content

3.1 Your Content

You may supply input (“Input”) to our Services and receive output based on this Input (“Output”). Both Input and Output are collectively referred to as “Content.” You are responsible for your Content, ensuring it complies with all applicable laws and these Terms. You warrant that you have all necessary rights, licenses, and permissions to provide Input to our Services.

3.2 Ownership of Content

Between you and Exohood Labs, and as allowed by applicable law, you: (a) retain your ownership rights in the Input, and (b) own the Output. We assign to you any rights, title, and interest we may have in the Output.

3.3 Similarity of Content

Due to the nature of our Services and AI in general, Output might not be unique. Similar Output may be provided to other users. Our assignment to you does not extend to Output belonging to other users or any Third-Party Output.

3.4 Our Use of Content

We may use Content to deliver, maintain, develop, and enhance our Services, adhere to legal requirements, enforce our terms and policies, and ensure the safety of our Services.

3.5 Opt Out

If you prefer that we do not use your Content to train our models, you can opt out by following instructions in our Help Center. Note that opting out might limit the Services’ ability to cater specifically to your use case.

3.6 Accuracy

AI and machine learning are dynamic and evolving fields. We continuously strive to refine our Services for greater accuracy, reliability, safety, and benefit. However, due to the probabilistic nature of machine learning, our Services may sometimes produce Output that does not accurately represent real people, places, or facts.

4. Our IP Rights

All rights, titles, and interests in the Services are owned by us and our affiliates. Your use of our name and logo is permitted solely as per our Brand Guidelines.

5. Termination and Suspension

5.1 Termination

You may discontinue using our Services at any time. However, we reserve the right to suspend or terminate your access, or delete your account under certain conditions, including:

  • A breach of these Terms or our Usage Policies.
  • Legal compliance requirements.
  • Risks or harm caused by your use of our Services to Exohood Labs, our users, or others.

Additionally, accounts inactive for over a year, and not associated with a paid subscription, may be terminated. In such cases, we will notify you in advance.

5.2 Appeals

If you believe that your account has been wrongly suspended or terminated, you are welcome to file an appeal. Please contact our Support team at helpdesk@exohood.com to initiate the appeal process.

6. Discontinuation of Services

Should we choose to discontinue our Services, we will provide you with prior notification and issue a refund for any prepaid services that remain unused.

7. Disclaimer of Warranties

7.1 Disclaimer of Warranties

Our Services are provided on an “AS IS” basis. To the extent not prohibited by law, Exohood Labs, our affiliates, and licensors disclaim all warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, satisfactory quality, non-infringement, and quiet enjoyment, as well as any warranties arising from course of dealing or trade usage. We do not guarantee that the Services will be uninterrupted, accurate, error-free, or that content will be secure or not subject to loss or alteration.

7.2 Risk Acceptance

By using our Services, you acknowledge and accept that any outputs from our Services are used at your own risk. The outputs should not be relied upon as the sole source of truth or factual information, nor should they substitute for professional advice.

8. Limitation of Liability

We, along with our affiliates and licensors, are not responsible for any indirect, incidental, special, consequential, or exemplary damages. This includes, but is not limited to, damages for loss of profits, goodwill, use of services, or data, or other types of loss, even if we’ve been informed about the potential for such damages. In any case, our total liability under these terms won’t exceed the greater of the amount you’ve paid for the service related to the claim in the last 12 months or one hundred dollars ($100). The limitations mentioned here are valid only to the extent they are allowed by applicable law.

Please note that some countries and states don’t permit the disclaimer of certain warranties or limitations on damages, so some or all of these terms might not apply to you. In such cases, you might have additional rights, and these terms will limit our responsibilities only as much as is legally allowed in your country of residence.

Affiliates, suppliers, licensors, and distributors of Exohood Labs are recognized as intended third-party beneficiaries of this section.

9. Indemnity

If your entity is a business or organization, as allowed by law, you agree to protect, indemnify, and keep us, our affiliates, and our staff safe from any expenses, losses, liabilities, and costs (including legal fees). This indemnification covers claims from third parties that are a result of or connected to your use of the Services and Content or any breach of these Terms.

10. Dispute Resolution


  1. Mandatory Arbitration: You and Exohood Labs agree to resolve any disputes arising out of or related to these Terms or our Services (a “Dispute”) through final and binding arbitration in London, United Kingdom, regardless of when the claim arose, including Disputes arising before these Terms existed. You may opt-out of arbitration within 30 days of account creation or within 30 days after any updates to these arbitration terms by filling out a specified form. If you opt out of an update, the last set of agreed-upon arbitration terms will apply.
  2. Informal Dispute Resolution: Before initiating formal legal action, both parties agree to attempt to resolve the Dispute informally. You can notify us through a designated form, and we will contact you via the email associated with your account. If the Dispute is not resolved within 60 days, either party may initiate arbitration. Both parties also agree to attend an individual settlement conference upon request during this period. Any statute of limitations will be tolled during this informal resolution process.
  3. Arbitration Forum and Procedures: If the Dispute remains unresolved, either party may commence arbitration in London, United Kingdom. The arbitration will be conducted by a sole arbitrator, either a retired judge or an attorney licensed to practice law in London. The arbitrator will have exclusive authority to resolve any Dispute, except for issues related to enforceability, validity of the class action waiver, or requests for public injunctive relief, which the state or courts of London will determine.
  4. Exceptions: This section does not require informal dispute resolution or arbitration for individual claims in small claims court or for injunctive or equitable relief for unauthorized use or abuse of the Services or intellectual property infringement.
  5. Class and Jury Trial Waivers: Disputes must be brought on an individual basis only, prohibiting class arbitrations, class actions, and representative actions. Only individual relief is available, and both parties waive any right to a jury trial.
  6. Batch Arbitration: If 25 or more claimants file similar arbitration demands within 90 days, these will be administered in batches of up to 50 claimants each by the National Arbitration and Mediation in London, unless there are fewer than 50 claimants in total.
  7. Severability: If any part of these arbitration terms is found illegal or unenforceable, the remainder will remain in effect. If such a finding allows class arbitration, class action, or representative action, then the entire dispute resolution section will be unenforceable in its entirety.

11. Copyright Complaints

If you suspect that your intellectual property rights have been violated, please inform us by sending a notice to the address provided below or by completing this form. We take these matters seriously and may remove or disable access to content that we believe infringes upon these Terms or is claimed to be infringing. We will also terminate the accounts of repeat infringers as deemed appropriate.

Contact Information for Claims:

Exohood Labs Limited

AI Research Center UK

793 Commercial Rd, London E14 7HG,

United Kingdom.

Attention: General Counsel / Copyright Agent

Required Information for Copyright Infringement Claims:

  1. Your physical or electronic signature, or that of a person authorized to act on behalf of the copyright owner.
  2. A detailed description of the copyrighted work you claim has been infringed.
  3. Precise details of where the alleged infringing material is located on our site, to help us locate it.
  4. Your contact details, including address, telephone number, and email address.
  5. A declaration by you, under penalty of perjury, stating:
    • Your belief in good faith that the disputed use of the material is not authorized by the copyright owner, its agent, or the law.
    • The accuracy of the information provided in your notice, and your authority to act on behalf of the copyright owner.

12. General Terms

12.1 Assignment

You may not assign or transfer any rights or obligations under these Terms, and any attempt to do so will be void. We may assign our rights or obligations under these Terms to any affiliate, subsidiary, or successor in interest of any business associated with our Services, subject to compliance with applicable UK law.

12.2 Changes to These Terms or Our Services

We continuously work to develop and improve our Services and may update these Terms or our Services from time to time, in accordance with UK consumer protection laws. Changes may be made due to legal or regulatory requirements, security reasons, circumstances beyond our control, ongoing development of our Services, or to adapt to new technologies. We will provide at least 30 days’ advance notice of materially adverse changes via email or in-product notification. If you do not agree to the changes, you must cease using our Services.

12.3 Delay in Enforcing These Terms

Our failure to enforce a provision is not a waiver of our right to do so later, as per UK contract law. If any portion of these Terms is determined to be invalid or unenforceable, that portion will be enforced to the maximum extent permissible, and it will not affect the enforceability of the other terms.

12.4 Trade Controls

You must comply with all applicable UK and EU trade laws, sanctions, and export control laws. Our Services must not be used in violation of these laws, including prohibited end uses, and your Input must not require a government license for release or export under these laws.

12.5 Entire Agreement

These Terms constitute the entire agreement between you and Exohood Labs regarding the Services and supersede any prior agreements, other than Service-specific terms.

12.6 Governing Law and Jurisdiction:

These Terms are governed by the laws of England and Wales/Scotland/Northern Ireland, excluding its conflicts of laws principles. Any claims arising out of or relating to these Terms will be brought exclusively in the London jurisdiction.

Updated Nov 01, 2023

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